Frequently Asked Questions
Everything you need to know about your SaintG India experience.
How long does it take to deliver my order?
Standard delivery typically takes 5-7 business days across India. Once your order is dispatched, you will receive a tracking link via email and SMS.
What is your return and exchange policy?
We offer a 7-day return and exchange policy on all unused items in their original packaging. Please ensure the security tag remains intact to be eligible for a refund.
Are your leather products authentic?
Yes, SaintG specializes in premium handcrafted leather footwear and accessories. We use high-grade genuine leather sourced ethically to ensure durability and luxury.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
Do you offer international shipping?
Currently, our website serves customers within India. For international inquiries, please contact our customer support team for customized shipping options.